As an ONLYLUXE CLUB member, you are entitled to earn points every time you purchase or refer friends. You can then reward yourself with your points.
You earn 1 additional reward points for every full AUD $1 you spend*
You earn 100 additional reward points for any referred friend's registration*
How to Refer A Friend
How to Use Points
You can use points at checkout.
How do I claim points if I don’t have a membership number?
Firstly, you need to register as an ONLYLUXE CLUB member. Click here to register now. Secondly, please email us with your order number to claim missing points for an eligible booking. You can find your order number on the order confirmation email sent to you at time of booking.
How do I claim points if I have a membership number?
If you have registered as an ONLYLUXE CLUB member, and made a booking online, your Reward Points will be credited to your account. Click here to check your point status.
If you made a booking online and points have not been credited after 30 days of your full payment received by us, you can submit a missing points claim by email.
If you made booking offline, or if you forgot to advise your membership number prior to booking, you can submit a missing points claim by email.
- Claims can be made within 3 months of travel if you were NOT a member at the time of travel
- Claims can be made within 6 months of travel if you were a member at the time of travel
- To claim points, you must have an eligible booking. An eligible booking means payment has been made in full, and there is no cancellation or refund. If you cancel your booking and we grant a refund, your reward points earned from the booking will be withdrawn and deducted accordingly
- Claims take up to 14 days to process If successful, eligible points will be automatically credited to your account
Terms and Conditions*
- To earn or redeem www.fcg16.com rewards points, users must be registered to have ONLYLUXE CLUB membership account.
- Users registered as ONLYLUXE CLUB account holders are entitled to earn 1 additional rewards point for every full AUD $1 you spend on the selected prepaid products on the ONLYLUXE CLUB website. Full payment must be received by us.
- Earning points options are subject to availability and changes without notice.
- ONLYLUXE CLUB rewards points are not awarded on the purchase or redemption of gift cards and e-gift cards.
- Tax, duties, and delivery charges, surcharges, or any other charges incurred by the third party providers are not included in earning rewards.
- Discounts or offer codes not provided by this site will result in members not earning ONLYLUXE CLUB reward points for a purchase.
- Products that are booked on the ONLYLUXE CLUB website which are not prepaid in full amount, but are paid directly to the supplier or any other third party providers are not eligible to earn the additional rewards points.
- When paying with a combination of ONLYLUXE CLUB reward points and the other payment method (i.e. credit card, cash), only the value applied to the other payment method is eligible to earn ONLYLUXE CLUB reward points, not the ONLYLUXE CLUB reward points.
- Please allow up to 14 days for ONLYLUXE CLUB reward points to be credited to your account.
- Points are not transferrable to any other person or party.
- Points are only redeemable at ONLYLUXE CLUB online store. Additional payments by credit card may incur a surcharge.
- Redemption options and redemption is subject to availability.
- We reserve the right to cancel, modify or suspend your reward points If these reward points cannot run properly because of fraud, tampering, technical errors or anything else that is beyond our control which affects the running, administration, security or fairness of the reward points.
- Agent bookings are not included in earning rewards.
- We reserve the right to amend these terms and conditions at any time.